IMPORTANT INFORMATION – PLEASE READ THIS WHOLE NOTICE!!

It is recommended that you take your cake immediately to the venue where your celebration is being held. Your cake has been refrigerated and will be cold at pick up. It's highly recommended that you travel with a cold cake; this reduces the likelihood of your cake being damaged during transit.

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If you are picking up the cake and are not going directly to the venue where the party is being held, I HIGHLY RECOMMEND YOU REFRIGERATE IT UNTIL YOU ARE READY TO DRIVE WITH IT AGAIN! Remember, your cake is iced in buttercream icing. Butter starts to soften when it is left out, so the icing will get soft; traveling with your cake in that state, may result in damage.

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If it is above 15 degrees Celsius outside, I HIGHLY RECOMMEND YOU TRAVEL WITH THE AIR CONDITIONING ON IN YOUR CAR. Your cake has been in the refrigerator and it is cold. You want to GRADUALLY bring the cake to room temperature to reduce condensation on the cake. If you pick up your cake in a hot car, the cake will sweat, which can ruin the decorations. And the icing will warm up really fast, which could compromise the structure of the cake. Once you have it at the venue, you want it to sit in a cool area like a cool or air-conditioned room. If it has to be outside, make sure it is not in direct sunlight. 

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When you pick up your cake, you will want to have a FLAT surface for it to sit on. I recommend the back of an SUV or the floor of a car. If you ordered a cake that is 2 or 3 tiers with a topper, it may not fit on the floor of a car. I don’t recommend traveling with the cake in a car seat. If you have to travel with it on the car seat, keep in mind that car seats have a slant to them, so PLEASE have a towel or something else to put on the seat so the cake will sit level. Keep in mind that cakes are fragile and you should drive with utmost care while you have the cake in the car. Take turns slowly and gradually come to stop. Also, leave enough room between you and other cars to prevent the need to stop suddenly. 

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Once you get to the venue, get it to the table that it will be displayed on and leave it out so it can come to room temperature. You want to eat your cake when it is at room temperature, not when it is cold just out of the refrigerator. If you are taking it to your venue long before the party starts, they can refrigerate it, but ask them to take it out of the refrigerator at least 2 hours before you eat it.

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All of my tiered cakes are built with supports inside to prevent them from collapsing. DO NOT PUSH ANYONE’S FACE INTO THE CAKE!! When you cut into a tiered cake, you will see dowels going through the whole cake into the cake board to prevent it from shifting on the board. There are also straws in the lower tiers to support the weight of the higher tiers. Simply remove the straws when the pieces are cut. Enjoy your cake! If you would like me to deliver your cake, please give me the venue address and the time frame (earliest – latest) that the cake can be delivered and I will quote the delivery fee. Frosted by Danielle Plummer is not responsible for any damage that may be incurred after it leaves our possession.

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